*Must be 18+ at time of travel – No entry at hotel or venues allowed without valid ID. 

Spring Awakening Excursions: Cancún Awakening's COVID-19 Response Plan

Spring Awakening Excursions: Cancun Awakening

Kick off our 10 year anniversary with a new all-inclusive experience stacked with music, parties, hotel takeovers and more

Pollen is a global marketplace for the best experiences in the world. You’re purchasing your experience through the Pollen platform and will receive booking confirmation communication from Pollen.

What is Pollen?

In addition to a four-night hotel stay, this trip includes all-inclusive food and drinks at your hotel PLUS access to daily pool parties, concerts, boat parties and more. See above for what’s included in your specific experience.

What’s included

Complimentary shuttles will be provided from the hotel to all concerts and parties during the trip only. Return transportation from events is not included. Flights and airport transportation is not included.

Is transportation included?

 We accept most major credit card providers, including VISA, Mastercard, and AMEX. You can pay everything upfront or opt into our monthly payment plan, which lets you hold your spot with a $20 deposit and then split the cost of the trip over monthly installments.

What payment methods can I use?

Once a booking is confirmed we are unable to make any further changes, such as adding more travellers to your trip, and/or changing the accommodation. Please review the details of your booking carefully before proceeding to make a payment, as we make this information visible at the final stage of our checkout process.

You’re still able to update the basic details of your booking, including card payment information. You can do this by logging into your account via event.pollen.co

Can I make changes to my booking?

No problem! Contact us at: support.us@pollen.co. We will return your message within 2-3 business days.

I have a question about my booking, what do I do?

Must be 18+ at time of travel – No entry at hotel or venues allowed without valid ID. 

How old do I have to be?

If you are interested in becoming a Sponsor for this event. Please email the team here: partnerships@pollen.co

Who can I contact about sponsorship opportunities?

All trips are covered by our COVID-19 Money Back Guarantee. Please review our Pollen Promise here.

What happens if the trip is cancelled due to COVID-19?

Yes! Insurance is required to attend all our trips. As well as providing financial protection in case things go wrong during your trip, travel insurance will also mean that you have cancellation cover if you can’t go for certain reasons. We recommend purchasing at the time of booking or through our referral link with Travel Insured International (you may also purchase insurance from other providers and provide this evidence to us). Travel insurance policies can be very complex, so we’d recommend that you do your research and carefully read policy documents to determine what is / isn’t included. 

Should I get travel insurance?

Yes! After you complete your booking, you will be emailed a link to purchase travel insurance through our insurance provider, Travel Insured International.

Does Pollen offer travel insurance?

If you choose to cancel your trip, please refer to Section 8 of the Trippr Booking Conditions for the terms that will apply. If Trippr has to cancel your trip due to COVID-19 related government restrictions, we will reschedule and you will be rebooked automatically onto the revised travel dates. If you prefer a refund, we will provide you with a 100% refund. Terms and conditions apply.

What is the refund policy?

Once you pay your deposit the remaining balance will be distributed evenly across monthly payments. Your final payment will be 60 days before departure. Your payment plan start date can vary depending on your deposit date. Please check your payment plan summary when you pay for your trip.

How do payment plans work?

Frequently asked questions about the trips available on Pollen

This iconic multiplex resort is the heart and soul of Cancún, Mexico – This is no ordinary hotel because Cancún is no ordinary escape. As tribute to its rich Mayan territory, The Grand Oasis will bring you everything from lobby dancers by day to cultural themed parties by night, and epic music festival venues – all surrounded by palm trees, lush gardens, and beautiful turquoise-blue waters. With a variety of Vegas-style attractions, The Grand Oasis is the perfect spot for an all-inclusive Spring Awakening takeover. 

Spring Awakening Takeover at Grand Oasis Cancún

At the Grand Oasis, you can be part of the main attraction whilst staying directly on location for the Spring Awakening hotel takeover in one of the oceanfront rooms of the Grand Oasis. This renovated, all-inclusive fragment of an enormous resort that houses bars, spas, gyms, pools, restaurants, clubs and beach clubs, its unsurpassed entertainment options complemented by an elegant design that pays homage to Mexico’s Mayan heritage. With its vast fine dining experience, the rooms for this option give a deluxe view of the palm-strewn oceanfront. 

Spring Awakening Takeover at Grand Oasis Cancún - Ocean View Rooms

The Pyramid at The Grand Oasis is the ultimate central location for all things Cancún, and the Luxury option in the Grand Oasis multiplex with upgraded rooms. Here, you won't miss a beat as you'll be in the heart of all that this resort has to offer. The Pyramid at Grand Oasis will bring you everything from lobby dancers by day to cultural themed parties by night, and epic music festival venues – all surrounded by palm trees, lush gardens, and beautiful turquoise-blue waters. With a variety of Vegas-style attractions, The Grand Oasis is the perfect spot for an all-inclusive Spring Awakening takeover. BONUS: Includes skip-the-line privileges at all clubs & parties.

VIP Spring Awakening Takeover at The Pyramid Oasis

2 person, 3 person, & 4 person rooms available. Oasis Sens is 21+, all other hotels are 18+.

Papi Spring's Day to night Pool party @ 1pm to 1am

Spring Awakening Cancún 2022 | Get access to all of the best experiences in one place. Always get more by booking with Pollen

Spring Awakening Cancún 2022 | Group Travel Trips, Events, Festivals & More | Pollen Presents

*Starting price based on a 4 person room. More details below. 

*Starting price based on a 3 person room. More details below. 

An epic beach getaway with your Spring Awakening fam