Vaccination & Testing Protocols
Postponed
June 9th — 13th, 2022 | Cancún | 18+
June 9th — 13th, 2022 | Cancún | 18+

Join us in Cancún for a celebration of Latin music, curated by J Balvin.

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Join J Balvin & top artists for four days and nights of incredible performances in sunny Cancún.
*Must be 18+ at time of travel – No entry at hotel or venues allowed without valid ID

All packages include:

  • Headline beachside performances
  • 4-night accommodations
  • Pool Parties
  • Club Nights
  • Covid-19 Money Back Guarantee
  • Monthly payment plans
  • Party Passes also available for select access to headline performances

Packages do not include:

  • Flight
  • Transport

Line-Up

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*Flights + transport not included

*Must be 18+ at time of travel – No entry at hotel or venues allowed without valid ID

COVID-19 Response Plan

FAQs

Frequently asked questions about the trips available on Pollen
Pollen has all the best experiences in one place. We package your group travel getaways with top artist performances in some of the most popular destinations throughout North and South America – and all across Europe. Plus, every Pollen Experience gets you access to private events, exclusive nightlife, a variety of adventure add-ons to best fit your group.
We believe travel is better when you invite friends. When you create a group with Pollen, you unlock a variety of exclusive benefits:
1) Special hotel offers for large groups
2) Updates when trips go on sale
3) Express checkout when trips go on sale
4) Low-cost deposits
5) Flexible payment plans
6) Exclusive group rewards and free trips
7) Bespoke Member experiences at events
Every traveler that books a group experience through Pollen becomes a Pollen Member – getting automatic access to easy group booking, flexible payment plans, and affordable reservation deposits. However, if you want to take your experience to the next level, create a group of your own, start inviting friends, and earn points towards exclusive Pollen Rewards – even free trips, VIP upgrades, and private group events.
All trips are covered by our refund guarantee. Please review our Pollen Promise here.
If you choose to cancel your trip, please refer to Section 8 of the Trippr Booking Conditions for the terms that will apply. If Trippr has to cancel your trip due to COVID-19 related government restrictions, we will reschedule and you will be rebooked automatically onto the revised travel dates. If you prefer a refund, we will provide you with a 100% refund. Terms and conditions apply.
Your reservation is complete once everyone from your group has placed their deposit. Lock in your group reservation by making sure ONE PERSON pays the group deposit IMMEDIATELY after booking. (In most cases, within 10 MINUTES of booking.) The rest of the group will need to finish placing all their deposits within 24 hours, and the lead booker will receive an email when all parties have paid. Tip: Before you book an experience on Pollen, it’s easiest to have your group preselected so you’re ready to go at checkout. Once trips go live, you only need one person to put down the group deposit. However, you can’t book your reservation until every traveler has accepted their invite and been added to the group.
Due to the high volume of bookings for each trip, we consider incomplete groups as incomplete bookings and these bookings are automatically canceled within [48 hours] of inactivity. To ensure your reservation doesn’t get canceled, group members should be locked in before checkout and the person leading the booking process should pay the trip deposit within the required time frame (usually within 10 minutes of booking). The rest of the group then has a small window to pay each of their deposits – in most cases this window is 24 hours.
Yes, of course! Most groups customize their experiences with hotel upgrades, party cruises, and group excursions. Talk to your Membership Manager prior to booking your trip to find the add-ons that work best for you and your friends.
We announce trip sales on social media and email usually a week or two before the event goes live. In most instances, Pollen Experiences sell out in a matter of hours (sometimes minutes!).
We accept most major credit providers, including VISA, Mastercard, and AMEX. With our flexible payment plans, you can secure your group reservation with a small deposit and pay the rest monthly.
Once you pay your deposit the remaining balance will be distributed evenly across fortnightly payments. Your final payment will be 60 days before departure. Your payment plan start date can vary depending on your deposit date. Please check your payment plan summary when you pay for your trip.
Once reservations are confirmed with a group deposit, we are unable to make further changes to packages such as adding more travelers, changing hotels, or canceling add-ons. Please review the details of your booking carefully with your group before checkout to ensure information is accurate and agreed upon. For questions of concerns related to booking changes, please contact support@pollen.co
This pass includes access to all performances at the City and at Forum Beach
Yes! If you choose, you can pay an initial $100 deposit and then split the cost of the trip over easy, fortnightly instalments with the last payment taken 60 days before you fly!
No problem! Contact us at: support@pollen.co. We will return your message within 2-3 business days.
If you are a brand interested in a partnership or sponsorship for this event, please complete the form on this link.