You must be 18+ by the date of travel and you will need valid ID to gain entry to events included in the itinerary

If material suppliers such as flights, hotels or restaurants and bars are not able to operate due to COVID-19 related government restrictions, such as lockdowns or no large gatherings, we will postpone the event. This also includes if a headline artist for a hosted curated trip is forced to cancel due to COVID-19. If you are unable to attend the postponed event, you will receive a 100% refund.

Ibiza Spirit 2022

We're partnering with The Night League (Ushaia, Hi) as well as Amnesia, O Beach and Blue Marlin to take over iconic Cancún venues in classic Ibiza fashion. With VIP parties, an array of beach events, snorkelling and other watersports, plus sunset preparties and restaurant takeovers with favourite Ibiza chefs.  

Musical acts include Camelphat, Eats Everything, Jamie Jones, Lee Foss, Michael Bibi, Richy Ahmed, Solardo, The Martinez Brothers and Nic Fanciulli.  

Accomodation available for every budget, with food & beverage included. NOTE: Food & beverage not included at Aloft Hotel Cancún.  Food and drinks are included at every hotel except ALOFT so you can spend your week dining in style. 

Yes! Pay a low 100€ deposit now and the remaining balance will then be split evenly across monthly installments. 

Can I pay in installments?

In addition to hand-picked accommodation (some with breakfast included), you'll have access to incredible clubs, unique experiences and VIP lounges (for pollen members) and much more. 

Flights, and other transport (i.e. transfers) are not included. You are responsible for your own travel arrangements.

What's included?

VISA, Mastercard, AMEX and most popular card providers. You also have the option to only pay a small deposit now and the rest later.

Please note that you will NEVER be asked to make a bank transfer – payment is always only by card. If someone asks you to make a bank transfer, please contact support@pollen.co immediately.

What payment methods can I use?

Once you pay your deposit the remaining balance will be distributed evenly across bi-weekly payments. Your payment plan start date can vary depending on your deposit date. Please check your payment plan summary when you pay for your trip.

How do Pollen payment plans work?

No worries, get in touch. Contact us at support@pollen.co.

I have a questions about my booking. Who can I speak to?

All trips are covered by our COVID-19 Money Back Guarantee. Please review our Pollen Promise here.

What happens if the trip is canceled due to COVID-19?

Yes! Travel insurance is a requirement under our Booking Conditions. As well as providing financial protection in case things go wrong during your trip, travel insurance will also mean that you have cancellation cover if you can’t go for certain reasons. Travel insurance policies can be very complex so we’d recommend that you do your research and carefully read policy documents to determine what is/isn’t included.

Should I get travel insurance?

No. All tickets sold for a trip available on Pollen may not be sold or transferred to another person. 


If someone has attempted to sell you their ticket, or a fraudulent ticket, please contact support@pollen.co immediately.

Can I resell my ticket?

Your deposit secures your spot on the trips with high demand. Deposits are non-refundable.

Is my deposit refundable?

Once a booking is confirmed we are unable to make any further changes, such as adding more travellers to your trip, and/or changing the accommodation. Please review the details of your booking carefully before proceeding to make a payment, as we make this information visible at the final stage of our checkout process.

You’re still able to update the basic details of your booking, including card payment information. You can do this by logging into your account via event.pollen.co

Can I make changes to my booking?

If you are a brand interested in a partnership or sponsorship for this event, please complete the form on this link.

Who can I talk to about a Brand Partnership or Sponsorship opportunities?

Yes, pay in full for your trip to day to receive a 10% discount on your experience.

Are there any discounts for paying in full?

Frequently asked questions about the trips available on Pollen

This iconic multiplex resort is the heart and soul of Cancún, Mexico – with The Grand Oasis Pyramid as the epicentre of restaurants, relaxation, and entertainment. This is no ordinary hotel because Cancún is no ordinary escape. As tribute to its rich Mayan territory, The Grand Oasis will bring you everything from lobby dancers by day to cultural themed parties by night, and epic music festival venues – all surrounded by palm trees, lush gardens, and beautiful turquoise-blue waters.

Famous multiplex resort with endless food, relaxation and entertainment services.

Situated on a stretch of white-sand beachfront offering breathtaking views of the unbelievably blue Caribbean, Krystal Grand Cancun invites friends, families, and couples to a vibrant getaway. The property is located near bustling Cancun and a mere 25 minutes from Cancun International Airport. Guests can choose to stay with no-meals included plan and feel free to dine around downtown or be delighted with our Premium all-Inclusive option, where every meal or snack at seven dining options and five bars and lounges. 

Reservations are needed for specialty restaurants in order to avoid large waiting lists. Adults-only and kid-friendly pool options cater to the needs of any, and all travelers while endless activities provide perfect entertainment.

Great balance between relaxation and partying with a spa and 11 restaurants/bars.

Located on the northern coast of Cancún's peninsula, Krystal Cancún is the perfect spot to getaway with your friends after a long day of vacationing your heart out. The relaxing ethos of this all-inclusive resort offers stunning isolation, incredible pool patio views, and private-balcony rooms that will inspire your senses. 

In the day, escape to the Krystal mini bar, fitness center, or spa for an extended dose of relaxation. Whatever you'll craving, you'll find it in abundance at Krystal Cancún.

With all food and drink included in your stay, the 4* Panama Jack is a slice of paradise directly inspired by sun, sea and sand. Positioned right by the turquoise sea, it features oceanfront pools, private cabanas, live music, a world-class spa, gym, 12 restaurants/food/drink spots, and daily activities including tequila tasting, yoga and beach volleyball.  The suites are contemporary and elegant, with azure blue colour palettes and thoughtful amenities including free WIFI, minibars, flat screen TVs, AC, coffee machines, private balconies and designer beds.

Slice of paradise inspired by its beachfront location.

This resort is the ultimate beach getaway, complete with white sandy beaches, tranquil pools, and flowing palm trees. Catch some rays, enjoy cocktails and premier dining or take a relaxing stroll on the shore. 

Fiesta Americana gives guests a sanctuary for recharging with its rooms and suites boasting spacious floor plans, luxe amenities, gorgeous ocean views, and beautiful modern décor with touches of natural coral stone. Experience Cancun's must-see natural landmarks and its rich arts and culture — it's all just moments away from Fiesta Americana.

Mayan-themed beachfront sanctuary with a huge lagoon pool.

3-person rooms from 1,439€ pp (earlybird). 

With an inexhaustible list of property amenities, the Occidental is a sure-fire choice for an authentic Cancun experience. This resort boasts an idyllic Caribbean backdrop and is fully-equipped with a variety of culinary options including 3 restaurants, a fully international buffet and an exclusive Wellness Centre with countless rejuvenating treatments.  

Beyond the additional bars, sun terraces, pools and nightly entertainment, the ensuite rooms are bright, inviting and with stellar views of Cancun’s turquoise oceans - all include satellite TVs, stocked minibars, coffee machines, aircon and room service.

Wallet-friendly choice with restaurants, Wellness Centre and ocean views.

Welcome to Paradise! This 4-star beachfront hotel on the famed Boulevard Kukulcán from the acclaimed Barceló Hotel Group is an experience you’ll never forget. Step inside the dazzling lobby and you’ll know right away you’ve picked a winner.  

Get ready to feel completely awed with Mediterranean-inspired rooms & suites that take luxury-living to new heights. Treat yourself to outstanding views of the serene Caribbean Sea and live it up as you lounge poolside or make a splash at the tranquil palm-fringed swimming pool oasis. Explore the natural wonders around you and sign up for a robust activities program that features fun water sports for all-levels of skill. The on-site fitness center and spa is not to missed.  

Don’t retire to your room just yet with all the excitement you’ll be having it’s all but certain you’ll have worked up an appetite. The hotel’s restaurant collection offers world-class dining with elevated seafood dishes at La Claraboya, mouth-watering Mexican favorites at México Lindo, rustic Italian at La Trattoria, the feast-worthy Albatross Buffet Restaurant and cocktail hour hotspots at both Lobby Bar and Beach Bar.

Natural oasis with watersports and spa on the famed Boulevard Kukulcán.

Tucked away on the north end of Cancun, the utopian Oasis Palm is an unforgettable resort along the coastline. With food and drink included in the stay, guests can indulge in 10 high-end restaurants from the wider Oasis resort, ranging from seafood to Mexican fusion, as well as pools, 7 bars, day spas, water sports (inc. kayaking) and private nightlife.  

The rooms all come complete with luxury touches including 24-hour room service, large bay windows overlooking either the sunset of the lagoon, private balconies, and large plush beds.

Jungle-themed hotel with access to sprawling wider Oasis resort.

4-person rooms from 818€ pp (earlybird). 

This sleek and modern design-forward hotel from Marriott’s stylish boutique brand offers guests a wide array of amenities in a prime location. The place has a lively vibe fueled by colorful interiors and creative touches. Partygoers love aloft for being a short distance from hotspots in Cancún like Mandala Beach Club and La Isla Shopping Village.  

Enjoy plush rooms and suites with guest bathrooms. Ocean and lagoon views are available. Mix and mingle in cool hotel lounge areas with pool tables or foosball. Touch base at the business center or grab a snack at the gourmet pantry. Soak up the sun at the rooftop pool or get a workout in at the fitness center. The fun factor is taken up a notch with the hotel’s uber-popular “Happy 12 hours” Domestic Open Bar included in guests’ reservation for pre-game or post-game drinks.

Urban-vibe designer hotel in close proximity to party hotspots in Cancún.

4-person rooms from 638€ pp (earlybird). 

Do Not Sleep at The City: Manu Gonzalez / Prunk / Richy Ahmed / Seb Zito / Sidney Charles / Skream / Syreeta

Saturday 19th February - Hosted by Do Not Sleep

Soul Heaven at Chicabal: Grant Collins / Kings of Tomorrow ft. Julie McKnight / IAMSAM / Todd Terry / Tom Crane  

Black Coffee: Black Coffee / Cincity / Desiree / Themba 

Sunday 20th February - Hosted by Soul Heaven & Black Coffee

Paradise at The City: Alan Fitzpatrick / Chris Stussy / Jamie Jones / Nicole Moudaber / Wheats

Pete Tong at Ilios: Bender / Chloé Caillet / Pete Tong 

Monday 21st February - Hosted by Paradise & Pete Tong

Camelphat at Mandala Beach: Booka Shade live / Camelphat / Heidi /  Layla Benitez /  Raul Rodriguez / Solardo

The Martinez Brothers at Dady'O: Alisha / Jean-Pierre / Jesse Calosso / Manu Gonzalez / The Martinez Brothers

Tuesday 22nd February - Hosted by Camelphat & The Martinez Brothers

KISSTORY at Chicabal: Anton Powers / DJ S.K.T /  Majestic

Agoria / DRIFT at Ilios: Agoria / Francesca Lombardo / Paul Reynolds

Wednesday 23rd February - Hosted by KISSTORY & Agoria / DRIFT

ANTS at Mandala Beach: Eats Everything / Kolsch / Lauren Lane / Lee Foss / Manu Gonzalez / Nic Fanciulli

Pyramid at The City: Anfisa Letyago / Mar-T / Marco Faraone / Michael Bibi 

Thursday 24th February - Hosted by ANTS & Pyramid

Martin Garrix at Mandala Beach: Bender / Julian Jordan / Justin Mylo / Martin Garrix / Paul Reynolds

David Guetta at Dady'O: Bender / Cedric Gervais / David Guetta / Paul Reynolds

Friday 25th February - Hosted by David Guetta, Martin Garrix & SecondCity

Mandala Beach Club

Chicabal Sunset Club

The City Nightclub Cancún

Dady'O

Ilios

Royalton Chic Suites Cancún Resort & Spa

Fiesta Americana Grand Coral Beach

Ibiza Spirit Cancún 2022 | Get access to all of the best experiences in one place. Always get more by booking with Pollen

Ibiza Spirit Cancún 2022 | Group Travel Trips, Events, Festivals & More | Pollen Presents

Bringing the biggest names in Ibiza to Cancún for a week of venue takeovers, boat and pool parties, beach bonanzas and more.

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Postponed

Bringing the biggest names in Ibiza to Cancún for a week of venue takeovers, boat and pool parties, beach bonanzas and more.

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