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Departure Playa Del Carmen Lineup
Jan 6 – 11, 2022 | Playa Del Carmen | 21+

Beneath the stars, along the shoreline of the Mayan jungle emerges a brand new musical experience in 2022...

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Packages
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The ancient world is awake, and it's calling for our departure.
Next January, for the first time, depart the chaos of everyday life to observe our annual retreat in Playa Del Carmen. Discover 70+ leading international artists, immersive production, wellness and meditation, gourmet food and luxury accommodation in a journey to rediscover the timeless human desire for connection to others and the secrets of the world around us.
Spend your days basking in the Mexican sun, and your nights moving to hypnotic beats beneath the stars.
All packages include
Immersive festival production Step foot into a fully immersive, jaw-dropping world specially curated by the biggest event producers in America.
International house & techno headliners Experience the world's most famous artists in a one-in-a-million setting.
Custom beach mirage build 3 custom built stages, never before seen Mirage Mainstage on the beach.
Pool Parties Exclusive poolside service, daybed alcoves and a whole lot of soul - we’ve nailed the pool party recipe for success to wile away those outrageous afternoons under the sun.
Fortnightly payment plans
COVID-19 Money Back Guarantee
*Flights + transport not included *Must be 21+ at time of travel – No entry at hotel or venues allowed without valid ID. If material suppliers such as flights, hotels or restaurants and bars are not able to operate due to COVID-19 related government restrictions, such as lockdowns or no large gatherings, we will postpone the event. This also includes if a headline artist for a hosted curated trip is forced to cancel due to COVID-19. If you are unable to attend the postponed event, you will receive a 100% refund.

Luxury
$1049

Grand Hyatt Playa del Carmen Resort
More details

Standard
$1399

Hilton Playa del Carmen
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Hotels Gallery

Hand picked accommodation

Hand-picked accommodation to suit you and your budget. With all hotels except Thompson & Grand Hyatt including food, drink and most facilities, you're spoilt for choice.
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  • Grand Hyatt Playa del Carmen Resort exterior
    Grand Hyatt Playa del Carmen Resort lounge
    Grand Hyatt Playa del Carmen Resort pool
    This 5* beachfront resort sits on the beautiful strip of Punta Cancun. Indulge in any of the 8 unique restaurants and 3 lounges, or find your perfect cocktail at one of the 6 bars. There’s also a rejuvenating oceanfront spa for the health-focused, as well as water sports, 3 infinity pools, hot tubs, a fitness centre and daily live entertainment including dancers, acrobats and musicians.
    The Hyatt features over 500 luxury suites with Caribbean décor, hand crafted furnishings and post-card perfect sea views. All come complete with panoramic balconies, spa-like bathrooms, rain showers, high tech entertainment and complimentary refreshments.
    Run Of House (ROH) - One King (based on 2 person room occupancy)
    Standard pricing starting from $1049 per person
    Run Of House (ROH) - Two Queens (based on 4 person room occupancy)
    Standard pricing starting from $999 per person
    Partial Ocean View - One King (based on 2 person room occupancy)
    Standard pricing starting from $1199 per person
    Partial Ocean View - Two Queens (based on 4 person room occupancy)
    Standard pricing starting from $1049 per person
    Ocean View - One King (based on 2 person room occupancy)
    Standard pricing starting from $1249 per person
    Ocean View - Two Queens (based on 4 person room occupancy)
    Standard pricing starting from $1079 per person
    Swim Up - One King (based on 2 person room occupancy)
    Standard pricing starting from $1299 per person
    Swim Up - Two Queens (based on 4 person room occupancy)
    Standard pricing starting from $1079 per person
    Grand Hyatt Suite - One King (based on 2 person room occupancy)
    Standard pricing starting from $2049 per person
    Plunge Pool Suite - One King (based on 2 person room occupancy)
    Standard pricing starting from $2349 per person
    Executive Suite (based on 2 person room occupancy)
    Standard pricing starting from $3099 per person
    Presidential Suite (based on 2 person room occupancy)
    Standard pricing starting from $3799 per person
  • Hilton Playa del Carmen exterior
    Hilton Playa del Carmen bar
    Hilton Playa del Carmen pool
    Hilton Playa Del Carmen places guests in the middle of all the action in Riviera Maya. This polished boutique luxury resort is just steps away from the most sought-after landmarks. Guests can explore or stick around for the party at Hilton's rooftop pool or enjoy dinner and cocktails at their gourmet dining spots ranging from traditional breakfast to international fare.
    Wind down after a long day in warmth, inviting guest rooms and suites furnished with posh décor, hardwood floors, and luxe linens in calming neutrals with pops of color. Find more moments to relax at their on-site spa, perfect for recovery and recharging for the next adventure on lively Fifth Avenue and Cozumel Island.
    Junior Suite (based on 3 person room occupancy)
    Standard pricing starting from $1399 per person
    Junior Suite Garden View (based on 2 person room occupancy)
    Standard pricing starting from $1699 per person
    Junior Suite Pool View (based on 2 person room occupancy)
    Standard pricing starting from $1699 per person
    Junior Suite Ocean View (based on 2 person room occupancy)
    Standard pricing starting from $1699 per person
    Junior Suite Oceanfront (based on 4 person room occupancy)
    Standard pricing starting from $1349 per person
    One-Bedroom Suite (based on 2 person room occupancy)
    Standard pricing starting from $1699 per person
    Junior Suite Oceanfront Walk-Out (based on 2 person room occupancy)
    Standard pricing starting from $1699 per person
    One-Bedroom Suite Oceanfront (based on 2 person room occupancy)
    Standard pricing starting from $1699 per person
    Presidential Suite (based on 2 person room occupancy)
    Standard pricing starting from $1699 per person per person
    *Food and beverages included*
  • Panama Jack Resorts pool
    Panama Jack Resorts bar
    Panama Jack Resorts lounge
    With all food and drink included in your stay, the 4* Panama Jack is a slice of paradise directly inspired by sun, sea and sand. Positioned right by the turquoise sea, it features oceanfront pools, private cabanas, live music, a world-class spa, gym, 12 restaurants/food/drink spots, and daily activities including tequila tasting, yoga and beach volleyball.
    The suites are contemporary and elegant, with azure blue color palettes and thoughtful amenities including free WIFI, minibars, flat screen TVs, AC, coffee machines, private balconies and designer beds.
    Standard Room (based on 3 person room occupancy)
    Standard pricing starting from $999 per person
    Junior Suite (based on 2 person room occupancy)
    Standard pricing starting from $1099 per person
    Junior Suite Ocean View (based on 2 person room occupancy)
    Standard pricing starting from $1099 per person
    Junior Suite Ocean Front (based on 2 person room occupancy)
    Standard pricing starting from $1099 per person
    Family Junior Suite Ocean Front (based on 4 person room occupancy)
    Standard pricing starting from $999 per person
    *Food and beverages included*
  • The adults-only 4* Thompson Main House is crammed with adventurous facilities, including a panoramic rooftop infinity pool and vibrant bars, exceptional cuisine and a full fitness centre. Taking refined urban living and placing it in Quinta Avenida, this hotel is an oasis for those looking for a luxury fix.
    The rooms and suites offer breathtaking city views and state-of-the-art amenities, featuring bespoke furnishings, rain shower ensuite bathrooms, artisan in-room cocktail bars, free WIFI and generous space for groups.
    Standard room (1 Queen) (based on 2 person room occupancy)
    Standard pricing starting from $1199 per person
    Standard room (1 King) (based on 2 person room occupancy)
    Standard pricing starting from $1199 per person
    Standard room (2 Queen) (based on 2 person room occupancy)
    Standard pricing starting from $1199 per person
    Balcony room (1 King) (based on 2 person room occupancy)
    Standard pricing starting from $1199 per person
    Balcony room (2 Queen) (based on 2 person room occupancy)
    Standard pricing starting from $1199 per person
    City View Bedroom (based on 2 person room occupancy)
    Standard pricing starting from $1199 per person
    Thompson Suite (based on 2 person room occupancy)
    Standard pricing starting from $1199 per person
    Junior Suite with Balcony (based on 2 person room occupancy)
    Standard pricing starting from $1199 per person

Line-Up

departure line up
*Must be 21+ at time of travel – No entry at hotel or venues allowed without valid ID.
Departure 2022 COVID-19 Response Plan
FAQs
Frequently asked questions about the trips available on Pollen
Pollen is a global marketplace for the best experiences in the world. You’re purchasing your experience through the Pollen platform and will receive booking confirmation communication from Pollen.
This trip includes access to daily pool parties, concerts and more. See above for what’s included in your specific experience.
Complimentary shuttles will be provided from the hotel to all concerts and parties during the trip only. Return transportation from events is not included. Flights and airport transportation is not included.
We accept most major credit card providers, including VISA, Mastercard, and AMEX. You can pay everything upfront or opt into our fortnightly payment plan, which lets you hold your spot with a $99 deposit and then split the cost of the trip over fortnightly installments.
Once a booking is confirmed we are unable to make any further changes, such as adding more travellers to your trip, and/or changing the accommodation. Please review the details of your booking carefully before proceeding to make a payment, as we make this information visible at the final stage of our checkout process.
You’re still able to update the basic details of your booking, including card payment information. You can do this by logging into your account via event.pollen.co
No problem! Contact us at: support.us@pollen.co. We will return your message within 2-3 business days.
Must be 21+ at time of travel – No entry at hotel or venues allowed without valid ID.
If you are interested in becoming a Sponsor for this event. Please email the team here: partnerships@pollen.co
All trips are covered by our COVID-19 Money Back Guarantee. Please review our Pollen Promise here.
Yes! Insurance is required to attend all our trips. As well as providing financial protection in case things go wrong during your trip, travel insurance will also mean that you have cancellation cover if you can’t go for certain reasons. We recommend purchasing at the time of booking or through our referral link with Travel Insured International (you may also purchase insurance from other providers and provide this evidence to us). Travel insurance policies can be very complex, so we’d recommend that you do your research and carefully read policy documents to determine what is / isn’t included.

Yes! After you complete your booking, you will be emailed a link to purchase travel insurance through our insurance provider, Travel Insured International.
If you choose to cancel your trip, please refer to Section 8 of the Trippr Booking Conditions for the terms that will apply. If Trippr has to cancel your trip due to COVID-19 related government restrictions, we will reschedule and you will be rebooked automatically onto the revised travel dates. If you prefer a refund, we will provide you with a 100% refund. Terms and conditions apply.
Once you pay your deposit the remaining balance will be distributed evenly across fortnightly payments. Your final payment will be 30 days before departure. Your payment plan start date can vary depending on your deposit date. Please check your payment plan summary when you pay for your trip.
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