Because to truly love what you do, you need to do work that gives you energy and helps you learn. You need to have ownership over your own outcomes and the freedom to achieve them in the best way possible. And you need to feel like you belong.
It's about understanding what you want to master, developing a passion for learning and discovering how to learn as quickly as possible for you.
We do this through a focus on self awareness and coaching, a full itinerary of workshops, and mastery sessions with your manager. This ensures your career is crafted around that cross over between what you love most and what you do best.
Mastery has helped me identify blockers holding me back and given me tools to overcome them. Through EMDR therapy, I’ve addressed my fear of confrontation and now I feel confident giving honest feedback to the team, freeing me to focus on what I love doing.
I’ve identified that my 'x' is delivering complex projects that make a positive impact for our customer, in a team where I feel I belong. With my manager's support, I have grown in and outside of work – the way I approach and think about my work (and life!) has totally changed.
Learning at Pollen is a constant state of mind and an exciting environment to grow in, but everyone learns differently and you have to do what works best for you. I want to do the work that gives me the most energy, and at Pollen I can.
I love that everyone can just flow into the area where they excel the most. That’s what I always say when I am asked why I love my job, it’s because I have the opportunity to own it. We’re allowed to make mistakes and figure out where we want to go. That’s exciting and special.
You decide your hours, where you work, the meetings you attend and how much vacation you need to achieve our goals and perform at your best.
My twins were born 10 months ago and it was a really challenging time. Everyone at Pollen was great – I have been able to control when and where I work to make sure my family gets what it needs from me.
The nature of my team's roles mean they can work from wherever they want, whenever they want and I encourage them to do so! I only care about the quality of work and their happiness. I know that if they're happy, they do better work.
Fixed hours and schedules are archaic compared to how we work – you’re the one performing the role, aren’t you the best person to understand what’s a priority and when it needs to be done?
I know when I do my best work and Freedom & Ownership empowers me to manage my energy, not my time. It's a really addictive way of working – I know I can serve my customers better because of it, while designing a life I love.
Our monthly transparency bible contains everyone’s salaries, company financial information and anonymised employment relations investigations.
Transparency is a key part of Freedom & Ownership. Everyone needs access to accurate information to work out solutions and make great decisions.
SVP People & Culture
Senior Customer Experience Manager
CX Strategy Project Manager
Senior Strategy Manager
Pollen Presents Director
Talent Acquisition Manager
Increased amount of experiences on the platform to target diverse groups by 14%
Increased representation at leadership level by 7% for women and 8% for racial diversity
Increased our marketing images to reflect diverse groups by 50%
Increased “how much do you feel like you belong” score in People survey from 7.6 to 8.1
Increase “how inclusive are leaders at Pollen” score in People survey from 7.7 to 8.1
1:1 coaching to aid in discovering, cultivating, and living a fulfilling career which is exhilarating and challenging.
Training managers on supporting women on their teams to advance and deconstruct behavioural and structural barriers that prevent women from doing so.
Coaching on how to set your vision, progress in your career and position yourself in the market.
A series that shines a light on women leaders and the inspirational stories of how they got there.
We bring the whole company together annually to collaborate with each other, take part in workshops and enjoy activities from wine tasting to archery. In past years we've taken over Osea Island in England and Camp Navarro in California.
We run ski trips for both the North American and European team each year. It’s a chance to get to spend team members in a different environment and have some fun.
At our regular Hackathons, we race against the clock to solve real challenges facing the company with people we may not normally work with. It’s an opportunity to do something a bit different and win an awesome prize.
Once a year the whole company unleashes their competitive side and competes in teams across the globe to earn points through completing challenges. Last year we went virtual and time travelled from the comfort of our homes by doing activities themed around different decades.
Each office regularly gets together for Monday breakfasts, Friday treats, monthly homemade lunches and lock-ins. We’ve been white-water rafting, go-karting and cocktail making – to name just a few.