Our response to COVID-19
Get the latest COVID-19 updates for your trip
How do I cancel my trip?
How do I make changes to my booking?
During business hours, we aim to connect you to an agent. If no agents are available, please leave your details and we’ll get back to you within 48 hours.
COVID-19 UPDATESTravel restrictions between the US and Mexico are changing and we’re monitoring the situation closely.If something changes you are always protected by Pollens COVID-19 Guarantee.If you are unable to attend if this event is rescheduled, you will receive a 100% refund.
If you have a press request please get in touch email@example.comOther enquiries to this email address will go unanswered.
North Americasupport.firstname.lastname@example.orgUK & Europe email@example.com